Terms for modern marketing, media, and AI-powered delivery.

These Terms & Conditions govern your access to and use of AI Media Co.'s website, client portal, digital properties, and services. They also establish the baseline terms that apply when AI Media Co. provides marketing, advertising, creative, website, automation, analytics, AI-assisted, SEO, GEO, AEO, strategy, consulting, and related services to clients.

For purposes of these Terms, "AI Media," "AI Media Co.," "Company," "we," "us," and "our" refer to AI Media Co. "Client," "you," and "your" refer to the person, company, organization, or authorized user accessing our website or portal, requesting services, accepting a proposal, signing an agreement, or paying an invoice for services.

By accessing our website, using our client portal, requesting services, approving a proposal, signing an agreement, submitting payment, approving work, or otherwise engaging AI Media Co., you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or organization, you represent that you have the authority to bind that company or organization. If you do not agree to these Terms, you should not use our website, portal, or services.

AI Media Co. provides modern marketing and media services that may include, without limitation:

• Marketing strategy, brand strategy, campaign planning, and consulting.
• Website strategy, design, development, optimization, hosting support, and website maintenance.
• SEO, GEO, AEO, content architecture, search visibility strategy, schema recommendations, and content briefs.
• Paid media, social advertising, creative strategy, campaign setup support, reporting, and optimization recommendations.
• Video, photo, design, copywriting, content production, creative direction, and brand asset development.
• Analytics, dashboarding, reporting, attribution support, and performance review.
• Automation, workflow design, CRM support, integrations, internal systems, and AI-assisted production workflows.
• Client portal access, project management, request intake, file sharing, approvals, and support workflows.

Specific services, deliverables, pricing, timing, and responsibilities will be described in the applicable proposal, statement of work, order form, service level agreement, or other written agreement.

AI Media Co. may provide access to a website, client portal, dashboard, intake forms, project management spaces, reporting views, file-sharing systems, or other digital tools. You agree to use these systems only for lawful business purposes and in accordance with these Terms.

You agree not to:

• Access or attempt to access systems, accounts, data, or areas that you are not authorized to use.
• Share login credentials with unauthorized users or allow unauthorized access to your account.
• Upload malicious code, unlawful material, infringing content, or content that violates any third-party rights.
• Interfere with the security, performance, availability, or integrity of our website, portal, or systems.
• Use bots, scrapers, automated extraction tools, or reverse-engineering methods without written authorization.
• Upload regulated, sensitive, or high-risk information unless AI Media Co. has agreed in writing to process that information.

Services may be ordered through proposals, statements of work, service level agreements, order forms, subscriptions, retainers, recurring service plans, project estimates, invoices, or written approvals. Each engagement may include its own scope, deliverables, timeline, fees, assumptions, dependencies, revision limits, approval process, and cancellation terms.

Client approvals may be provided through signature, written authorization, email confirmation, portal approval, payment, or another acceptance method recognized by AI Media Co. Once approved, the applicable scope becomes binding unless modified in writing.

Specific fees, costs, billing schedules, recurring charges, deposits, retainers, media budgets, and payment terms will be described in the applicable proposal, invoice, statement of work, order form, service level agreement, or other written agreement.

• Unless otherwise stated in writing, invoices are due upon receipt.
• Invoices more than 30 days past due may accrue a service charge of 1.5% per month or the maximum amount permitted by law, whichever is lower.
• Client is responsible for reasonable collection costs, legal fees, and expenses incurred by AI Media Co. due to non-payment, to the extent permitted by law.
• Recurring fees continue until properly canceled or terminated according to the applicable agreement.
• Fees paid for services already performed, time reserved, active subscriptions, deposits, setup work, third-party costs, or committed resources are non-refundable unless otherwise stated in writing.
• AI Media Co. may suspend work, portal access, deliverables, support, reporting, or services if an account becomes past due.

Client understands that AI Media Co. reserves time, staffing, production capacity, systems, and vendor resources in anticipation of delivering services. Retention of applicable fees may be treated as a fair allocation of reserved capacity, administrative effort, and services performed or prepared.

Client is responsible for out-of-pocket costs, pass-through expenses, and third-party charges associated with the services unless otherwise stated in writing. These may include, without limitation:

• Advertising spend, media budgets, boosted posts, paid search spend, social ad spend, and platform fees.
• Stock photography, stock video, music licenses, fonts, design assets, digital proofs, printing, production, postage, shipping, travel, and messenger services.
• Website hosting, domains, SSL certificates, plugins, themes, SaaS tools, analytics tools, automation tools, API usage, AI usage, data enrichment, and software subscriptions.
• Photography, videography, voiceover, editing, animation, development, design, copywriting, contractors, consultants, and specialty vendors.
• Sales tax, use tax, payment processing fees, or other taxes and government charges where applicable.

If AI Media Co. procures third-party services or expenses on Client's behalf, those costs may be subject to administrative fees, management fees, or industry-standard markup. At AI Media Co.'s discretion, Client may be asked to contract directly with a third-party vendor.

Reasonable revisions may be included when specifically stated in the applicable scope. Additional rounds of revisions, major design changes, strategy changes, content rewrites, delayed feedback, platform-driven rework, new stakeholder direction, new deliverables, or changes outside the approved scope may require additional fees and schedule adjustments.

AI Media Co. will use reasonable efforts to identify material scope changes before performing additional work. Client approval may be obtained through written authorization, portal approval, email confirmation, accepted change order, approved invoice, or another written method.

Client agrees to provide timely approvals, feedback, access, content, data, credentials, assets, decisions, legal review, and information required for AI Media Co. to perform the services.

Client is responsible for:

• Final review and approval of all strategies, campaigns, copy, creative, websites, claims, offers, promotions, data, reports, and deliverables before publication or use.
• Ensuring that Client-provided materials are accurate, lawful, properly licensed, and do not infringe third-party rights.
• Providing required access to websites, domains, hosting, CRM systems, ad accounts, analytics platforms, social accounts, automation tools, content systems, and related platforms.
• Maintaining ownership, permissions, billing, and account security for third-party platforms used in connection with the services.
• Obtaining legal, compliance, regulatory, privacy, advertising, and industry-specific review where needed.
• Ensuring that offers, claims, guarantees, testimonials, product statements, pricing, and promotions are accurate and legally compliant.

AI Media Co. is not responsible for delays, missed deadlines, increased costs, platform issues, performance impact, or missed opportunities caused by Client's failure to provide timely approvals, access, information, data, assets, or legal review.

Any delivery dates, production timelines, launch dates, reporting dates, or project milestones are estimates unless expressly stated as fixed in a signed written agreement. Delivery may depend on Client responsiveness, platform access, third-party vendors, approval timing, technical requirements, data quality, and other factors.

AI Media Co. may extend timelines due to events outside our reasonable control, including Client delays, platform outages, vendor delays, domain or hosting issues, software bugs, security incidents, internet issues, advertising platform reviews, holidays, weather, labor disruptions, public health emergencies, acts of God, or other force majeure events.

Unless a different cancellation or termination process is stated in a signed agreement, either party may terminate ongoing services with 30 days' written notice. Project-based work, setup fees, deposits, discovery fees, strategy work, production work, third-party expenses, advertising spend, subscriptions, and work already performed are non-refundable unless otherwise stated in writing.

• Client remains responsible for fees, expenses, committed vendor costs, media spend, unbilled time, and work performed through the effective termination date.
• Recurring services continue through the required notice period unless otherwise agreed in writing.
• AI Media Co. may suspend or terminate services, portal access, support, or deliverables for non-payment, misuse, unlawful activity, security risk, breach of these Terms, or conduct that materially interferes with service delivery.
• Upon termination, Client must stop using any AI Media Co. materials, tools, templates, systems, drafts, concepts, or deliverables for which Client has not fully paid or does not have a valid license.

Upon full payment of all applicable fees and costs, Client will own the final deliverables specifically created by AI Media Co. for Client under the applicable scope, except for AI Media Co. retained materials, third-party materials, and licensed materials described below.

AI Media Co. retains all rights, title, and interest in:

• Pre-existing materials, methods, processes, know-how, templates, frameworks, systems, documentation, internal workflows, automation logic, scripts, source files, editable working files, and project management systems.
• AI prompts, prompt libraries, prompt engineering systems, model instructions, agent workflows, automation systems, internal tools, and operational playbooks.
• Unselected, rejected, unused, draft, or exploratory concepts, designs, copy, strategies, and creative directions.
• General marketing knowledge, ideas, techniques, skills, platform expertise, and learnings developed or used by AI Media Co.

Third-party materials, including stock assets, fonts, software, plugins, templates, themes, music, footage, SaaS tools, platform assets, AI tools, and licensed materials, are subject to their own license terms. Client receives only the rights that AI Media Co. is permitted to provide under those third-party terms.

Client acknowledges that AI Media Co. may use artificial intelligence, generative AI, automation tools, machine learning, analytics systems, scripts, workflows, and other emerging technologies to support service delivery, including strategy, research, creative development, content planning, reporting, optimization, quality assurance, and workflow automation.

AI-assisted outputs may contain errors, limitations, inaccuracies, or similarities to other content. AI Media Co. uses reasonable review processes, but Client remains responsible for final review, approval, legal review, fact-checking, claims substantiation, brand approval, and publication decisions.

Unless otherwise agreed in writing, AI Media Co. retains ownership of prompts, prompt systems, AI workflows, automation logic, internal agents, reusable frameworks, and human-made modifications to internal AI systems. Final deliverable ownership is handled according to the Intellectual Property section above.

Many services depend on third-party platforms and vendors, including website hosts, domain registrars, social media platforms, advertising networks, analytics tools, CRM systems, email systems, automation platforms, AI tools, payment processors, app marketplaces, and SaaS providers. AI Media Co. does not control those third parties and is not responsible for their actions, outages, review processes, policies, pricing changes, account restrictions, data practices, or platform decisions.

Client is responsible for:

• Maintaining required accounts, billing methods, permissions, ownership records, domain records, and platform access.
• Complying with all applicable third-party terms, advertising policies, privacy requirements, and platform rules.
• Approving advertising budgets, campaign launches, website changes, automation workflows, integrations, and platform actions before they go live where approval is requested.
• Monitoring platform notifications, security alerts, account ownership issues, domain renewals, and billing notices unless AI Media Co. has expressly agreed to do so in writing.

AI Media Co. may assist with website configuration, DNS records, domain settings, analytics tags, email marketing tools, DMARC, SPF, DKIM, tracking pixels, conversion tags, and related technical setup. While these efforts may improve functionality, tracking, security, or deliverability, AI Media Co. does not guarantee that emails will avoid spam filters, domains will maintain a specific reputation, platforms will approve campaigns, tracking will be uninterrupted, or all systems will operate without error.

Client remains responsible for maintaining domain ownership, DNS access, hosting access, email system access, sender reputation, list quality, lawful consent, unsubscribe compliance, and ongoing monitoring unless a written agreement states otherwise.

AI Media Co. may process Client data, customer data, lead data, analytics data, advertising data, CRM exports, website form submissions, audience information, and other business information in connection with the services. AI Media Co.'s use of personal information is also described in our Privacy Policy.

Client is responsible for ensuring that all information provided to AI Media Co. has been collected, used, disclosed, and transferred in compliance with applicable privacy laws, advertising rules, consent requirements, platform terms, and Client's own privacy notices.

Unless AI Media Co. agrees in writing, Client must not provide regulated, sensitive, or high-risk information, including protected health information, payment card data, government identification numbers, children's data, precise geolocation data, biometric data, or information subject to special legal handling requirements.

Each party may receive confidential information from the other, including business plans, marketing plans, financial information, client or customer data, strategies, research, platform access, technical information, pricing, processes, systems, workflows, recommendations, and details of services performed.

Each party agrees to use reasonable care to protect the other party's confidential information and to use it only for purposes related to the business relationship. Confidential information may be disclosed to employees, contractors, vendors, professional advisors, or representatives who need to know the information and are bound by confidentiality obligations or professional duties.

Upon termination or written request, each party will return, delete, or securely dispose of confidential information as reasonably required, subject to legal, accounting, backup, archival, compliance, and legitimate business retention obligations.

Client agrees to defend, indemnify, and hold harmless AI Media Co. and its owners, directors, officers, employees, contractors, vendors, representatives, and agents from and against claims, losses, damages, liabilities, costs, settlements, judgments, and expenses, including reasonable attorneys' fees, arising out of or related to:

• Client-provided materials, data, claims, instructions, approvals, products, services, offers, or statements.
• Client's breach of these Terms or any applicable agreement.
• Client's violation of law, privacy requirements, advertising rules, platform terms, or third-party rights.
• Client's publication, distribution, or use of deliverables after approval.
• Unauthorized access, inaccurate information, unlawful data sharing, or misuse caused by Client or Client's users.

To the fullest extent permitted by law, AI Media Co. will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, including loss of revenue, loss of leads, loss of data, business interruption, platform downtime, reputational harm, lost advertising opportunity, or loss of goodwill, even if advised of the possibility of such damages.

To the fullest extent permitted by law, AI Media Co.'s total liability for any claim arising out of or related to the website, portal, services, deliverables, or these Terms will not exceed the fees paid by Client to AI Media Co. for the specific services giving rise to the claim during the three months preceding the event giving rise to the claim.

AI Media Co. provides services and deliverables on an "as is" and "as available" basis unless otherwise stated in a signed written agreement. AI Media Co. disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free service, and specific business results to the fullest extent permitted by law.

AI Media Co. does not guarantee specific rankings, traffic, impressions, clicks, conversions, leads, sales, revenue, return on ad spend, platform approvals, audience growth, deliverability, AI output quality, search engine treatment, AI answer visibility, advertising performance, or other specific outcomes. Marketing and advertising performance depends on many factors outside AI Media Co.'s control, including Client budget, offer, market demand, competition, pricing, brand reputation, platform rules, tracking limitations, third-party algorithms, and customer behavior.

No Legal or Compliance Advice

AI Media Co. may provide marketing, content, privacy, advertising, platform, or website recommendations, but does not provide legal, tax, financial, regulatory, or compliance advice. Client should consult its own professional advisors where needed.

Final Approval Required

Client is responsible for final approval of all deliverables, including legal review, factual accuracy, claim substantiation, brand approval, privacy review, and compliance with industry-specific requirements.

Content on AI Media Co.'s website, blog, resources, social media, case studies, videos, downloads, and other public materials is provided for general informational purposes. It may be updated, changed, or removed at any time without notice.

You may not copy, reproduce, modify, distribute, sell, exploit, scrape, or create derivative works from AI Media Co.'s website content, brand assets, designs, frameworks, methods, or materials without written permission, except as permitted by applicable law.

AI Media Co. may update these Terms from time to time to reflect changes in our services, technology, business operations, legal requirements, or platform practices. When we update these Terms, we will revise the Last Updated date above.

Continued use of our website, portal, or services after updated Terms are posted means you acknowledge the updated Terms. Material changes to signed client agreements will require written agreement where required by the applicable contract.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Unless a signed written agreement states otherwise, any dispute arising out of or related to these Terms, the website, the portal, or AI Media Co.'s services will be brought in the state or federal courts located in Los Angeles County, California, and each party consents to the jurisdiction and venue of those courts.

Before filing a claim, the parties agree to make a good-faith effort to resolve the dispute through direct communication between authorized business representatives.

No waiver of any term will be effective unless in writing. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect. Client may not assign its rights or obligations without AI Media Co.'s written consent. AI Media Co. may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or transfer of business operations.

These Terms, together with any applicable written agreement, proposal, statement of work, order form, service level agreement, invoice, privacy policy, and data processing terms, represent the agreement between the parties regarding the applicable subject matter.

Questions about these Terms & Conditions may be directed to AI Media Co. through our website contact page.